FAQs

The main objection of Frequently Asked Questions page is to provide people with answers about My Canadian Pharmacy service necessary to be received. We try to explain the answers on all the questions asked by our customers.

1. How do you ship orders? 

   At the present moment there are two diverse shipping approaches accessible: Regular Airmail delivery and Express Courier (EMS) delivery. Courier delivery is at the present moment accessible for the US clients only. Regular Airmail is less expensive and secure method. Nevertheless, orders delivered by Regular Airmail take more time to be brought.Courier delivery is much quicker and supplies a favor of being capable to trace your parcel on-line via the USPS website. Tracing information is accessible soon after the order has been sent off and is brought up to date throughout the complete delivery process.Note that although Regular Airmail is traceable in the majority of cases as well, tracing information is accessible only on delivery of the parcel. This let us observe if your parcel was in reality prosperously brought, but does not supply any real-time delivery components.
   Come back to the questions

2. What can you say about delivering policies?

   Currently we propose 2 shipping methods:

   1. Regular Airmail delivery (10 – 21 days);
   2. Express Courier delivery via USPS (8 – 14 days).

   Please remember that Courier delivery nowadays is accessible for the US clients only and is completely traceable via USPS.

   Once your parcel has been delivered, you will be sent an e-mail to inform you that your goods have dispatched out of our establishment. From this point your good is only 8-21 days (being dependent on the shipping option selected) from arriving at your home or office.

   Please remember that parcels are delivered on business days only (Monday to Friday, with the exception of public holidays).

   You can observe all our shipping policies and other aspects after choosing a peculiar good.
   Come back to the questions

3. Is your shipping international?

   Yes, it is. We ship our goods internationally.
   Come back to the questions

4. What about delivery insurance?

   We pride to suggest you free delivery insurance in occasion if your order amount is $200.00 or more. This implies that in an unlikely meeting that any concerns happen with your claim, we will tranship it for free and you will not be required to endure any shipping charges or any other supplementary fees.If your claim amount is below $200, we supply delivery insurance at the price of only $4.95.
   Come back to the questions

5. How will my drugs be bagged up?

   Your order will be bagged up guardedly for your privacy and security.
   Come back to the questions

6. From where are the drugs shipped?

   The drugs we propose are manufactured at several licensed establishments situated in the USA and India, the world’s greatest generic drugs producer and a integrated brand-name drugs producer. The whole producing procedure is controlled by the US Food and Drug Administration (FDA) and other associated authorities.
   Come back to the questions

7. What is your returns policy?

   If there are some reasons because of which you are not absolutely delighted with your parcel or you have never brought it, we will tranship the order or refund your payment. We can also changeover your order. Please utilize our customer support page, and we will immediately help you to solve your problem.
   Come back to the questions

8. How can I pay for the order?

   We take Visa, Mastercard, AmericanExpress and eChecks.
   Come back to the questions

9. How is it possible to place an order?

   You can find the good by utilizing:

   • Search field;
   • Most Popular Product list;
   • Product Categories;
   • All Products list;
   • Alphabetical Product list.

   Select the correct dosage and quantity, press the button “Add to cart”. When pressing on “Checkout” button, you will be received to our secure server where you can safely enroll shipping and billing information and continue your order. In you still have some questions about placing order, please just follow our step-by-step instruction.
   Come back to the questions

10. What occurs once I place and finish my order?

    If your credit card was approved and your order was prosperously finished, you will immense admit a parcel confirmation e-mail and another e-mail once your order has been left away from our facility.
    Come back to the questions

11. Are there any advantages for regular customers?

    If you have already realized an order via our online pharmacy, you can be satisfied to receive discounts and special offers for your future orders.
    Come back to the questions

12. Do you supply your customers with any kind of online consultation?

    Although not all medical states demand a physical examination, an online consultation will never completely restore a conventional one. It is better to argue whatever questions you have with your doctor and follow his advice.Nevertheless, you can always utilize our customer support page to state your questions about any of our good. Our crew will be delighted to clear out your problems or discuss whatever you desire to guess about the drugs that we propose.
    Come back to the questions